RIM recalls over 900 BlackBerry PlayBooks (Updated)

Justin Cauchon May 15, 2011 4

RIM is recalling about 900 BlackBerry PlayBook devices that have been determined to be faulty. The news comes from a leaked Staples document, which claims all chain stores are participating in the recall. While RIM did not specify what the problem is, the company did provide a list of serial numbers of 16GB PlayBooks that were recalled. Staples was given a process to recall the units and was told “not following the process below may result in a customer purchasing a unit that will not operate.”

Head over to Engadget to see the fill list of serial numbers recalled.


CrackBerry got an official statement from RIM:

RIM determined that approximately one thousand BlackBerry PlayBook tablets (16 GB) were shipped with an OS build that may result in the devices being unable to properly load software upon initial set-up.

The majority of the affected devices are still in the distribution channel and haven’t reached customers. RIM is working to replace the affected devices.

In the small number of cases where a customer received a PlayBook that is unable to properly load software upon initial set-up, they can contact RIM for assistance.



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